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Customer Service Representative - State Farm Agent Team Member

Full Time in Cicero, NY

Responsive recruiter
Replies within 24 hours
Benefits
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Signing bonus
  • Vision insurance
  • 401(k)
ABOUT OUR AGENCYOur agency is best described as a friendly, laid-back place where teamwork and a strong work ethic go hand in hand. We believe in creating an environment where people enjoy coming to work each day while still staying focused on delivering results for our customers.
Our team is made up of nine dedicated professionals who support one another, celebrate wins together, and strive to continuously improve. We take pride in offering competitive benefits, including health, dental, and vision coverage, along with a 401k plan to help you plan for the future.
If you’re looking for a workplace where collaboration, balance, and growth come together, this could be the perfect opportunity for you.
ROLE DESCRIPTION
As a Customer Service Representative - State Farm Agent Team Member with Andrew Cambria - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
Compensation $40,000.00 - $45,000.00 per year
Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

  • Make a difference in your community every day.

  • Gain confidence and grow your dream career.

  • Earn benefits and rewards that are second to none